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Answers to common questions about accounts

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  • General FAQ
  • Is there a binding period for subscribing to any of the plans?
    Monthly plans If you're a monthly subscriber, there is no binding period outside of the month you have already paid for. You can cancel your subscription at any time, in which case we won't charge you next month. Yearly plans For yearly subscription plans, there is a 12-month binding period. As a yearly subscriber you can of course cancel your subscription at any time, in which case you won't be charged anymore when the binding period ends.Some readers
  • How do I delete my account?
    Log in to your Morningscore account Click the spaceman image in the top-right corner Click on Settings Scroll down to Delete account Click the Delete button Enter "delete", and click Delete account to confirmFew readers
  • How to add more users to your account
    Log in to your Morningscore account Click on the spaceman image in the top-right corner Click on Settings Click on the Users tab Enter the email address of the new user Pick the relevant role in the drop-down men Click on Invite Please note that your can only add more users if the option to do so is includFew readers
  • How do I change my account email address?
    Log in to your Morningscore account Click the spaceman in the top right corner Click on Settings Replace the content in the Email field with your new address Click on Save changesFew readers
  • Why am I being asked to update my credit card info?
    As we are in the process of switching to a new and better payment system, all Morningscore users are asked to update their credit card info. Please note that we are currently experiencing a small error where in some cases the message below pops up again after you've updated your credit card info. If this occurs, simply press "UPDATE NOW" once again to make sure the process is completed. Please note: IfFew readers
  • How do I use a payment link correctly?
    You can use a payment link to convert your trial to a subscription or make other payments. It is best to follow the instructions in our guide below. If you encounter any problems using the link, please contact us via chat and we will look into the issue. Guide Payment linksFew readers
  • Base: How do I access the community forum?
    The Base is where all Captains (customers) get together and help each other grow with SEO. It's like a forum. But how do you access it? Here is a quick guide. Who can access the Base? Everyone who either has an active paid account or a free trial period. How do I access the Base? First you need a Morningscore account. If you do not have an account, go to https://morningscore.io/ and creFew readers
  • What happens when my trial runs out?
    When your free trial period expires, you don't have to do anything else. This works automatically after 14 days and you will not be charged any further costs after expiry. If you are still interested in using Morningscore for a longer period, we can give you a personal introduction or you can upgrade your account into a subscription. Simply book an appointment and we will introduce Morningscore to you in a short onFew readers
  • How do I change my credit card or payment information?
    If you need to change your credit card and replace the one you currently pay Morningscore with, below is the guide on how to do that. If for some reason this guide does not work for you, you can always contact us on the chat or via mail@morningscore.io and we will help out. Log into your Morningscore account (https://v3.morningscore.io/) Now go to settings as shown here: FFew readers
  • User roles explained
    In Morningscore you have a lot of flexibility around users and which access they get to your account. How do you access users and roles? Follow this: Follow these 3 steps We have 4 user roles: Owner Editor Guest Subaccount Each role, and how to work with it, is explained below: Owner: The owneFew readers
  • What is this Freeze account?
    Freeze account is an upcoming feature. A full explanation is coming soon here :)Few readers

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