Why does my overall health score appear to be 0?

If your health score appear to be 0 even though it should be a higher number, it's most likely due to one of these two reasons:

Either you're checking out the health of your website for the very first time (or from a computer you haven't used before), or you have a really big website (or a slow computer) that causes the loading time to be longer than usual

Here's what you can do to try and fix it:

• Give your computer a couple of minutes to fully load your data
• Force the tool to reload by pressing CTRL + F5 in Windows or CMD + Shift + R if you're a Mac user.
• Close some of your open tabs or programmes if your computer isn't very powerful
• Try another browser

If none of the above works, please don't hesitate to contact our support team via the chat in the bottom-right corner.

Updated on: 30/01/2024