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Answers to General questions about the tool, company, etc.
Can Morningscore crawl my Social Media Profile?
Unfortunately, no. This feature probably won't be released anytime soon. The way Morningscore is designed is that we only crawl whole domains (e.g. twitter.com). Since your personal Social Media profile is not a domain, but a specific URL, Morningscore won't be able to crawl it. If you enter your Social Media profile under your tracked websites, we will strip off the URL parameters and show you data for the whole SoMe platform (e.g. https://facebook.com/ instead of https://facebook.com/YourProfi
How often do you update the data?
Different data has different update cycles: The Morningscore value updates daily for you and competitors. All of your Morningscore Keywords get fully updated once every month. Smaller sites (up to 3000 USD Morningscore) can expect full weekly updates. All of your Tracked Keywords updates every day. All of your Links get updated every day (or on demand if you manually add a link). All of your Health issues get updated on demand whenever you start the crawler. You can also set
Are there any limits for keywords, links, health, etc. for competitors?
Same limits apply for competitors as for your own websites. The only difference is that some data such as the Health Tool audits is not available directly for your competitors.
How can I delete my user?
Ah, sorry to see you go! But we do get it, sometimes it's just not the right tool for you. Here's how you can remove / delete your user yourself: Log in Morningscore (that's the last time, I promise, haha) Click on the Spaceman avatar in the top-right corner Here click on Settings The Account Tab should open by default Here scroll down to the Account section On the right-hand side of the screen, click the red button "Delete Account" That's it! Confirm,
How can I unsubscribe from your emails?
Tired of us? I get it, it happens. To unsubscribe from our email list: Open any email we've sent you Scroll to the very bottom of it Click unsubscribe Confirm And that's it!
How do I change or upgrade my plan / subscription?
You can change or upgrade your plan, see your invoices & credits left by accessing the Settings --> Subscription.
How is Morningscore different compared to tools like SEMrush & Moz?
Here's a really easy way to understand the difference. Tools like SEMrush and Moz work like a database. Essentially, you get access to their data, and it's all up to you to determine what you can do with that data. Or in other words, you have to already have a certain level of understanding of the SEO game you're playing. In comparison, Morningscore works by guiding you through your SEO tasks. While SEO experts might find the platform somewhat limited, this is partly due to the focus we
How do you get the data? Do you find it yourself or do you use partners?
Some of the data we provide we find ourselves. For others, we use 6 data partners. Since we've made partnerships with them, we're not able to tell you who exactly the data providers are -- but we can assure you they are some of the best companies in the industry. It's also important to point out that we don't just aggregate their data but complement it by combining the best and most accurate metrics we find.
Is there a binding period for subscribing to any of the plans?
On monthly deals we have no bindings other than the month you have paid for. You can cancel your subscription at any point and time you like and our billing will stop immediately. On yearly deals there is a binding period for 12 months of course, as you have chosen to pay for a whole year. You can cancel your yearly subscription at any time and it will stop right before the next billing.
I have a feature suggestion. How do I submit it / get in touch with you?
We love hearing what you have in mind and how we can make the tool better for you. Feel free to contact us through the chat support in the bottom-right corner of our site or send us a mail at email@example.com. But in any case, it's fair to mention that we have a large backlog of improvements so it might take a while for some features to get a specific release date. See more about our upcoming feature releases on our public roadmap here.
How can I unsubscribe from the Email Reports?
To stop receiving the automatic Weekly or Monthly Email Reports: Log in Morningscore Open Settings from the top-right avatar icon Open the Email Reports Tab Check Never / Weekly / Monthly for each user as needed
How to setup users in Morningscore
In this guide you will learn how to: Add more users Set up the access level / permissions of users Manage existing users First log into your Morningscore account (link here) Then click on settings as shown in this picture: Now a settings window should pop up. Choose "Users" in the tabs: !(https://storage.crisp.chat/use
Where can I see all features you've released so far?
You can follow our progress and see a summary of all features we've released on our public changelog here.
Where can I see my monthly/yearly Invoices? Can I download my invoices?
Yes, you can find and download your invoices in the Subscriptions tab under Settings. Avatar (top-right) --> Settings --> Subscriptions
Can I add a user/partner to my account?
It is possible to add several users to your Morningscore account. This is great if you are not the only one working with SEO in your company or you have to add a partner (maybe your agency). The subscription you have chosen decides how many users you can add. You can only add other users if you have a Business- or Pro plan. It is possible to buy access for extra users even if you have a Starter- or Lite plan. Write to us in the chat or send an e-mail to upgrade your plan to access more users. Y
How do I change my credit card/payment information?
Changing your credit card information is a bit tricky as you can't change it in the tool itself. It's not that complex though, so continue reading and you'll get a guide to change your credit card information. Here is how to do it: Step 1: Find one of the e-mails you receive when your monthly payment has gone through successfully and click on it. **Step 2: Click on the li
Where does Morningscore get the CPC from?
To answer the question right away: We get the CPC price from Google themself through our data partners. Some of our users have pointed out that they run Google Ads and are not paying the exact amount that Morningscore shows the CPC is. Basically, that is correct. And there is nothing strange about that as Google Ads is auction based, so you'll never have the exact same price as the price is influenced by many things. For good reasons, we can't control every single CPC price as we would have to
How do I change/update my account e-mail?
Have you gotten a new e-mail or some other thing that requires you to change your Morningscore account e-mail? No problem. Changing your account e-mail is very simple: Login to you Morningscore account Click on the spaceman in the top right corner Click "Settings" Scroll down to "Account" Click on your current mail and change it to your new e-mail !(https://st
Can I see historical data?
Yes, you can! How much of either your own or a competitor's historical data you can see in Morningscore depends on how long you have had your site (or a competitor site) added on your account. In some cases, you can see older historical data for some websites than others. Why is that? Simply because some other Morningscore users have had added the site in that period. In other words: We are only tracking websites as long they are added in the system by one or more Morningscore accounts.